SummitNext
BPO based in India, Malaysia, Philippines and US
Petaling Jaya, Malaysia
|
Agency
250 - 999 employees
About Company
Welcome to SummitNext, where we empower visionary leaders with cost-effective global team solutions to get to their next Summit - faster. Access top talent, streamlined operations, and exceptional service standards through your remote teams in India, the Philippines, or Malaysia – tightly integrated with you, locally managed by us, enabled by a spirit of true partnership and powered by our deep experience in this area.
We are a BPO company founded in 2020 by leaders with several decades of experience in remote / offshore service delivery, with the firm belief that companies of any size can enjoy the benefits of a global operating model. Whether you seek a remote team of one or a hundred, we stand ready to set a new standard with bespoke solutions tailored to your precise requirements and ambitions.
Hallmarks of our approach are:
- Understanding customer requirements and rapidly scaling to needs
- Accelerated training and onboarding focused on domain knowledge, process knowledge, and quality control
- Strong workforce management, SLA-based delivery management and continuous improvement
- Technical proficiency in data analysis and new developments such as Gen AI
- Building and developing teams of honest, energetic, and dependable people who love SummitNext and want to excel in customer success.
Read more...
Founded
2020
Business Type
Agency
Company Size
250 - 999
Services & Skills
Services Offered
BPO
Artificial Intelligence
Call Centers
Telemarketing
Answering Services